Managed IT Support
Day-to-day IT looked after by someone who knows your environment.
- Helpdesk & remote support
- Proactive monitoring
- On-site when needed
- Clear SLAs
Established 2000 · Owner-operated
Considered IT,
delivered personally.
newtecQ is a boutique, owner-operated IT consultancy. Twenty-five years of experience, working directly with businesses across Gauteng — with secure remote support throughout South Africa.
25+
Years of experience
1
Owner on every project
24/7
Support for managed clients
Gauteng
Based · remote support SA-wide
What we do
Your IT partner, without the corporate distance.
You work directly with an experienced IT professional — not a call centre. Small on purpose, so your business gets the attention it deserves.
View all servicesManaged IT Support
Responsive, personal support from someone who knows your setup.
Microsoft 365 & Cloud
Email, collaboration and cloud environments, quietly maintained.
Cyber Security
Practical protection sized to your business — no over-engineering.
Infrastructure
Reliable networks, servers and backups you don't have to think about.
About us
Owner-operated IT, since 2000.
New-tecq CC is a boutique IT consultancy founded in 2000. Twenty-five years on, it's still run by the same hands that started it — small on purpose, experienced by choice.
Our story
New-tecq has grown alongside South Africa's technology landscape — from server rooms and structured cabling to cloud platforms and cybersecurity.
One thing has stayed constant: the owner is on every project. That single principle shapes how we scope, deliver and support our work.
Today we support SMEs, corporates and professional-services teams across Gauteng, with secure remote support nationwide.
Our approach
We start by listening. Before recommending anything, we take time to understand your business.
Then we design solutions that fit — vendor-neutral, right-sized, built to grow with you. No inflated proposals, no lock-in.
Once live, we stay close. Quiet monitoring, regular reviews, and a direct line to the person who built your environment.
What we stand for
Values that guide every engagement.
Partnership
Long-term relationships built on trust, not transactions.
Precision
Right-sized solutions. No over-engineering, no upsell.
Transparency
Honest advice, clear scopes, predictable outcomes.
Services
Business IT solutions, delivered personally.
A focused set of services — everything most businesses need from a trusted IT partner, without the noise.
Microsoft 365 & Cloud
Email, collaboration and cloud environments, well administered.
- Microsoft 365 administration
- Cloud migration
- Email & collaboration
- Hybrid setups
Networking & Infrastructure
Networks, servers and Wi-Fi built for quiet reliability.
- Network design & Wi-Fi
- Server deployment
- Firewalls & VPN
- Structured cabling
Cyber Security
Sensible, layered protection for endpoints, email and data.
- Endpoint protection
- Email security & MFA
- Firewall management
- Patch management
Cloud Backup & Business Continuity
Backups and recovery plans so a bad day stays a small one.
- Cloud & offsite backup
- Disaster recovery
- Restore testing
- Continuity planning
IT Consulting & Advisory
Vendor-neutral guidance on strategy, security and compliance.
- IT strategy
- Security assessments
- POPIA readiness
- Policy review
Business Equipment Solutions
Carefully selected new and refurbished business hardware from trusted suppliers.
- Business desktops & laptops
- Servers & workstations
- Hardware procurement
- Upgrade planning
Industries we support
Trusted by professional businesses.
For 25 years New-tecq has quietly supported professional organisations that depend on secure, reliable technology.
Legal
Confidential documents, encrypted email, secure remote access and dependable backups.
Financial Services
Hardened endpoints, MFA and monitored networks aligned with POPIA obligations.
Professional Services
Consultants, accountants and advisory firms who need Microsoft 365 and IT that simply works.
Corporate & SME
End-to-end IT support and secure networks — without the cost of an in-house team.
Architects
Workstations, large-file storage and networks tuned for CAD, BIM and rendering.
Quantity Surveyors
Secure project data, backup of estimating files and easy collaboration between site and office.
Estate Agencies
Mobile-first Microsoft 365, cloud storage for listings, and always-on office support.
Why choose us
A quiet, trusted partner.
Not the biggest — deliberately. Just an experienced consultant who stays close, keeps promises, and treats your environment as their own.
25+ years of experience
Established in 2000. A quiet, consistent record of long-running client relationships.
Owner-operated
You deal directly with the owner — clear accountability, fast decisions.
Vendor-neutral advice
We recommend what fits your business — not what pays the highest margin.
Responsive support
Predictable SLAs and a direct line to someone who knows your environment.
Long-term partnerships
Most clients have stayed with us for over a decade — our strongest reference.
Boutique by design
Small on purpose. Personal service with the rigour of a seasoned consultancy.
Why New-tecq
Two decades of quiet, dependable delivery.
We stay small on purpose. Every engagement is led by the owner, so decisions are fast, accountability is clear, and your business is never a ticket number.
- Owner-operated accountability on every project
- Vendor-neutral advice — the right tool for the job
- Gauteng-based, with secure remote support nationwide
- Long-term partnerships, not one-off engagements
Contact
Let's have a conversation.
You'll be dealing directly with the owner. Send a short note and we'll reply within one business day.
Email
info@new-tecq.co.za
Phone
+27 (0)83 256 1753
Location
Kempton Park, Gauteng
Supporting clients throughout South Africa.
Business Hours
Monday – Friday
08:00 – 17:00
Managed Service Clients
24/7 Emergency Support Available